freshstatus review

It even has email notification for internal and external users. Review collected by and hosted on G2.com. Freshstatus is the new standard in industry for incident communication.Freshstatus enables businesses to communicate incidents & scheduled maintenances with their customers in real time. The whole idea of integrations and settings make it really innovative. - keep all internal stakeholders like support teams, website teams updated about system statuses & outages Business Owner. Whether you're planning a green field deployment, managing mature CUCM installations, or ready to upgrade your existing Cisco CDR Reporting product, Variphy Call Analytics delivers real value and will be easy to trial and deploy. The most excellent thing in the product is the advantage it has when comparing to other monitoring products. Professional Services Automation Software - PSA, Project Portfolio Management Software - PPM. Some stuff is still "coming soon" inside the platform which is a bit dissapointing. StatusPage is a customer relationship management software used by businesses to update and inform their customers. not simply to functionalities but also to a variety of aspects such as I've been pretty satisfied with the service. We are a school district. Create your professional status page in minutes, free, Create GitHub status checks using JavaScript Functions. 5 / 5. (2) User Role. Scheduled maintenance and automations. 5.0/5. Excited for integration with it. Create and manage incidents with ease. Looking forward to seeing what more can be done with this platform. Camille A. FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. Administrator (3) For Category. - showcase reliability & high availability percentage of websites, servers, APIs etc Thank you,Wayne. Our recommendation is that you compare Freshstatus with numerous other IT Service Management Software options sold by other vendors before you choose a product. InstaLobby allows you to support live customer conversations including live-chat, screen-sharing, audio/video calls, document uploads for your web properties. Review collected by and hosted on G2.com. Notify customers in real-time with email and Twitter integration. (1) Mid-Market (51-1000 emp.) The program is easy to use and looks very professional. But if I had to choose anything it would probably be me impatient in waiting for the new integrations - they are excellent! Additionally a well mobile design could be introduced, but I am sure that it is on the timeline already! - get insights and analytics from the incidents like how frequently outages happen & how is the mean time to resolve incidents improving over time etc. - Opportunity to integrate with other services Used the Software for: 1-5 months Overall Rating. Changing the status of a service is fast and easy and you can choose to notify your subscribers, simply by checking a box. 5 / 5. We plan to roll this out to everyone soon and hopefully this can alleviate that issue. Here's how Freshstatus fares in comparison to these: It may in some cases be a real challenge to locate a solid IT Service Management Software You surely wont regret. You may also want to check other services of FreshWorks, which make it lots greater with the integrations. Our panel of B2B experts have evaluated Freshstatus with a total rating of 8.8/10 after a run of thorough tests. Only criticism from me is that the email notifications carry the Freshstatus logo and not my company logo so it is hard to see what the notification is for as a user... A reimagined PaaS (Platform as a Service) for all your apps. Freshstatus has 8.8 points for overall quality and 95% rating for user satisfaction; while Podium has 9.1 points for overall quality and 95% for user satisfaction. 2 star. Uplight is a cloud software company designed to help utilities transform their customer experience and operations. With your permission, we may also use cookies to share information about your use of our Site with our social media, advertising and analytics partners. Freshstatus allows you to setup unlimited services, incidents and maintenance updates and lets you have up to 250 subscribers, 5 users & unlimited internal team members. It also offers interoperability with other IM and presence clients, namely, Avaya one-X Communicator and Microsoft Office Communicator 2007. Currently, with the free version, it does not. Knowledge management software for omni-channel customer engagement. Nothing major as of yet, only run into one little bug so far. Also would love SSL support with a custom domain (suppose to be a future feature). Chat, organize, get things done. Avaya one-X Agent is an integrated telephony softphone solution for agents in contact centers. Best IT Service Management Software of 2020. Pricing based on subscribers is also ambiguous since we can't easily tell how many people will subscribe and we can't limit the number of subscribers. EU Development Office: Grojecka 70/13 Warsaw, 02-359 Poland, EU Operations Office: Rozana 25 Wlynkowko, 76-200 Poland. We use cookies to enhance the functionality of our site and conduct anonymous analytics. Filter reviews. In addition, Avaya one-X Agent supports Avaya Aura Presence Services with Avaya Aura System Manager. Post your review Recent Activities. Review collected by and hosted on G2.com. of users choose it as an alternative to Freshstatus. Allow customers to use self-service to find relevant, accurate, and personalized answers to their questions. Tech. It provides seamless connectivity to at-home agents, remote agents, out-sourced agents, contact center agents, and agents interacting with clients with speech and hearing impairments. Support is superior! Love this app - its nice and simple to use but does everything you could ever need. 0. Plan the routes, schedule the visit to your customers and obtain the most important KBI's with which to organize your sales strategy. Yu-Track Enterprise is an IT platform that allows you to know and manage in real time the behaviour of your workforce. Our Freshstatus alternatives and comparison tools will help you compare and contrast potentially interesting tools, while our software reviews and user ratings can support your buying choice. Respond to a broad range of consumer inquiries to drive satisfaction and online conversion. 1 IT Service Management Software, 50% Branded public and Private status pages. Sort by. So far, with all the quirks that are always part of a new product going live, I'm loving it, Simple, easy to set-up, free as in beer, user-friendly, Still some quirks, normal in a newly released product. T. tquinna added FreshStatus as alternative(s) to StatusDashboard. Review collected by and hosted on G2.com. Review collected by and hosted on G2.com. 4.3 / 5. Service is free and effective, simple enough. Our Freshstatus alternatives and comparison tools will help you compare and contrast potentially interesting tools, while our software reviews and user ratings can support your buying choice. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services. Company Size. Sep 2020; PhilipJohnson thinks StatusEntry is an alternative to FreshStatus.

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