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Both the Mobile Apps and the Mobile Web App give you the ability to view your accounts, view your bills, make secure payments directly from your mobile device, view your payment history, modify or maintain your subscriptions for alerts and reminders, view the outage map and/or report an outage and contact us via email or phone. Important items to include are: © Shenandoah Valley Electric Cooperative. SVEC does not charge a fee for payments, including no fee for credit/debit payments. Twenty years ago, SVEC began the process of bringing a “round-up” program, SVECares, to our service area. for quick, easy access to your account! Check your balance, make a payment and more with the SVEC App. For example: if your bill is $48.63, SVEC would round it up to $49.00. In the case of widespread outages, these estimated times may not be provided. APPLY FOR SVECARES, ORGANIZATION/CHARITY>. Our App will display PDF versions of your available bills using the PDF reader you have on your smart device. Next, be sure to select each individual account and enable the "Notify" option for every account you want to receive push notifications on this specific device. Our Mobile App is completely free to download and install. Our Mobile Apps are supported on the following platforms: Our Mobile Web App version supports the following browser: Yes! Energizing Our Communities. For information regarding specific outages or to report your outage, contact your local electric co-op directly. Check daily electric use and compare use history. Once you've installed a Mobile App on your phone, you'll also have the ability to receive push notifications and view a map of our offices and payment locations. Shenandoah Valley Electric Cooperative . Simply put, SVECares gathers voluntary contributions from co-op members by rounding up their monthly electric bill to the next highest dollar. SVECares may be used for local projects such as fire fighting equipment for volunteer fire departments; life-saving equipment for ambulance or rescue squads; hospice programs; youth programs; food shelves; clothing, shelter and medical services following an accident or storm; and all types of individual needs. Today, the very successful program allows SVEC members to donate the “change” between their actual SVEC monthly bills and the “rounded-up” amounts – an average of 50 cents per month from each member – to a fund that is used to improve the quality of life in our service area. You do not have to log in to view addresses or maps to our office locations or even to get our contact information. The cooperative would like to offer these tips in case of an outage: To make sure you and your family have the necessities for an outage, SVEC advises that you prepare a home outage kit. The change donated from rounding up your monthly electric bill goes to help cancer patients in our communities, volunteer fire departments, food banks and many more. When available, estimated times for restoration will be provided in the online Outage Center and through the free MySVEC app. The information you see in the Mobile App and in the Mobile Web App is shown in real-time, so it's always accurate. All critical information is encrypted in every transaction run through the Apps and the Mobile Web App, and no personal information is stored on your mobile device. To view how the “small change” is distributed, go to the Reports section at the bottom of this page. SVECares funds may not be used for political purposes or to pay electric or gas bills. Donations are not limited to these categories. View Outage Map About Serving over 36,000 accounts, Central Virginia Electric Cooperative is a member-owned, not-for-profit electric utility headquartered in Colleen, Virginia. Yes. It’s small change but if all SVEC members join, we could “round up” about $180,000 a year to help our neighbors in need. * Donated as matching funds for TVA’s COVID-19 Relief fund. SVECares board members volunteer their time and receive no pay or compensation for serving on the board. We support and recommend the Adobe PDF reader for the best results on Android devices. Grundy, Seq., Bledsoe Back to School Events (for 2018), Sequatchie Co. Back to School Events (2019). The cooperative prioritizes restoration by first working scenes that will bring the most people back on. I have five accounts. Can I make a payment on multiple accounts? THE DUNLAP LOBBY IS CLOSED UNTIL FURTHER NOTICE, THE DRIVE-THRU IS OPEN. Report power outages and view the outage map. Download the SVEC app so you can pay your bill, report outages, view energy use and connect with us from the palm of your hand. Earn a $10 bill credit when you sign-up for Autopay! Both the native Apps and the Mobile Web App give you secure access to maintain your account information, to view your bills and your payment history, to manage your alerts and reminders, and to make payments on one or more accounts directly from your mobile device. Credit/debit cards accepted include Visa, Mastercard, Discover and American Express. Make sure that your cell phone is fully charged, in the event of an outage. Securely store information for quick, easy payments. My Outage; My Maps; Counties; Select a county for a list of outages: County Affected Power On Served; Clarke: 0 100%: 21: Fauquier: 0 100%: 6739: Fairfax: 0 100%: 27095: Loudoun: 0 100%: 41243: Manassas Park: 0 100%: 5971: Prince William: 47 99.946% : 86470: Stafford: 0 100%: 5600: Total Customers: 47 99.973%: 173139: Last Updated: 10/28/2020 20:20. Over nearly 20 years since the program became a reality, SVEC members have changed thousands of lives a few cents at a time, providing opportunities, empowering community organizations and giving hope to those in need. Thanks to your generosity, since 2000, over $2.9 million has been given back to our communities. THE DUNLAP LOBBY IS CLOSED UNTIL FURTHER NOTICE, THE DRIVE-THRU IS OPEN. The first time you launch the App after installing it on your mobile device, you'll be asked whether or not you want to enable push notifications for our App on your device. SVEC members can opt out of the voluntary SVECares program at any time. Download the SVEC app so you can pay your bill, report outages, view energy use and connect with us from the palm of your hand. Directors serve four-year terms. The additional 37 cents would go to the SVECares fund. Blue Monarch Residential Recovery Program, Dependable Laundry (Exceptional Enterprises), Dunlap Fire Department - 2019 & 2020 funds, First Southern Baptist Church Food Bank *. Capital Credit Return and Equity Allocation. The funds from SVECares are not used for political purposes or to pay electric or other utility bills. SVEC’s senior staff is charged with overseeing the day-to-day success of the cooperative. How do I view my bill through the Mobile App? SVEC makes every effort to have power restored to members as quickly and safely as possible. Power outages may also be reported 24/7 by calling 800-752-0025. SVEC is governed by a democratically elected board of directors. Simply look for our name in the App Store or in the Android Market. If you only have one account, the details for that account will show up as soon as you log in. From the list of accounts, either select the option to pay all accounts, or select specific accounts for your payment. What if I want to receive push notifications for multiple accounts? Customers Tracked: 95,644 Utility Outages: ... PowerOutage.US is an ongoing project created to track, record, and aggregate power outages across the united states. PowerOutage.US. Payments can be made by check, credit or debit card, or cash if paying in-person. If you have our App installed on multiple devices, don't forget to enable push notifications for your accounts on each device, as the push notification settings for each account are device-specific. You'll also get direct links to our Facebook and Twitter pages. However, mobile devices do offer you the ability to store your login information for apps installed on the device. On Android devices, if you do not have the Adobe PDF reader already installed, our App will prompt you to install it from the Android Market to ensure you are able to display and view your PDF bills correctly. All SVEC offices will be closed November 26th and 27th for Thanksgiving. How do I get the Mobile App for my phone? July 2017-June 2018 SVECares Annual Report, ©2020 Sequachee Valley Electric Cooperative. Monthly contributions per member average 50 cents, for a yearly average donation of $6 per members. Remember to use the free SmartHub app to update your contact information and quickly report your outage, if necessary. The cooperative prioritizes restoration by first working scenes that will bring the most people back on. Select OK to enable push notifications. Five community residents—all members of the co-op — have been appointed to the SVECares board by the SVEC board of directors to: Citizens appointed to the SVECares board have a strong concern for their community and possess a desire to see that help is provided where it will do the most good. This institution is an equal opportunity provider and employer. Photo, above: SVEC's Joan Davis (center) and Christy Lawrence (right) receive a plaque from the Jasper Fire Department, in appreciation of a recent SVECares donation to the group. What is the difference between the Mobile App and the Mobile Web App? How current is the account information I see in the Mobile App? All of the funds go directly back into our communities. Our Mobile Apps are native Apps that can be downloaded and installed on your compatible mobile device, while the Mobile Web App is a web portal that runs directly in the mobile browser on your smart phone or other mobile device. Payments post to your account in real time. This map refreshes automatically every 15 minutes. Simply open the App and use the "Locations" link at the bottom of the login screen. How do I sign up for push notifications? Website setup and support provided by Websites For Anything in Central Virginia. Energizing Our Communities. … How do I find your offices and payment locations? All Rights Reserved. To see the details for a specific account, simply select that account and the details will display above the list of accounts. The app is free and secure. Report power outages and view the outage map. Check daily electric use and compare use history. Co. Fellowship of Churches Food Bank*, Seq. Do I have to log in first? However, if you keep your Mobile App or Mobile Web App open for an extended period of time, you should refresh the page by selecting a new option in order to ensure the information is still current. Earn a $10 bill credit when you sign-up for Autopay! No. STARS (Skills Training & Resource Svcs.) ©2020 Sequachee Valley Electric Cooperative.

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